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Pharmacy Technician "Pharmacy Service Specialist" Remote MUST LIVE IN NORTH DAKOTA

Casselton, ND
RPh on the Go Pharmacy - Pharmacy Technician Contract 16 days ago Apply

Pharmacy Technician "Pharmacy Service Specialist" Remote MUST LIVE IN NORTH DAKOTA

We are now hiring a full-time, dedicated pharmacy technician for a remote role in Fargo, North Dakota. This is a full-time contract position with the potential for permanent hire. If you are interested, please apply below, or, for immediate consideration please submit your most up-to-date resume [email protected] or contact me directly at 813-343-0478.

Assignment Specifics:

  • Full time
  • 13+ weeks temp to perm
  • Shift: M-F 9:00am – 5:00pm

    Job Duties:

  • Assist Pharmacies with Troubleshooting: Provide expert support to community pharmacies, helping them troubleshoot issues and maximize their experience with our software systems.
  • Handle Inbound Support Calls: Respond to inbound calls from pharmacies, addressing any technical or account-related questions with a customer-focused approach.
  • Proactively Reach Out to Pharmacies: Conduct outbound calls to check in with pharmacies, ensuring they have ongoing support and addressing any potential issues proactively.

    Requirements:

  • Licensure: ND State Pharmacy Technician License
  • Computer Literacy: Must possess strong computer skills and be highly comfortable navigating digital platforms. This role requires an individual who can quickly adapt to and master the client’s company's software systems to provide expert-level support to pharmacies.
  • Fast Learner: Candidates should be capable of rapidly learning their proprietary systems through comprehensive training and must be able to troubleshoot effectively to address any issues pharmacies may encounter in their portal.
  • Excellent Communication Skills: Must be a clear and effective communicator with a pleasant speaking voice. A passion for customer service is essential, as this role involves building positive relationships with pharmacy staff and delivering support with patience and professionalism.
  • Problem-Solving Skills: A proactive and resourceful approach is essential for providing timely, effective support across a range of technical issues.
  • Must have previous remote experience
  • Home office is preferred or quiet work space with no interruptions.

     

     

     

     


     

     

     

     

     

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